Contact

We pride ourselves on customer service all you have to do is subumit the form below & expect response in less than 24 hours.

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

Can I cancel / pause my subscription at anytime? +

Oh yeah, we don't hold you hostage like other brands. It's so simple to cancel your subscription that we have three ways.

1. Email us on sales@stillsource.uk

2. Click the link in your emails to manage your subscription!

3. Send us a message using our contact us form via the menu dropdown with your order number.

Where are you based? +

We're based in the worker bee city of England, Manchester. Where stillsource was born and bred.

How do you compare to other brands in taste and flavour? +

According to our taste testing surveys... Everybody loves the flavour! Over 20 individuals tested our electrolytes before launch and couldn't wait to get more, we didn't have a single bad review!

What payment methods do you accept? +

We accept Visa, Mastercard, Shop Pay, and Apple Pay for your convenience and security.

How long does shipping take? +

We have two shipping options available to all our customers in the United Kingdom :-

Royal Mail 2nd class - 2/3 working days.
Royal Mail 1st class - 1/2 working days.

We're so strict about our speediness so we really make sure you get it on time.

What is your return policy? +

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.